Policy and profile
View and manage your insurance profile, and open the policy and beneficiary details on your account.
Profile
Pragati Life IMP
Manage policies, beneficiaries, and claims
Pragati Life IMP is the mobile app for customers and beneficiaries. View your profile, submit a claim, and follow its status. It is published by Care Link Solutions Ltd on Google Play.
What the app includes
From the Google Play listing for Pragati Life IMP, updated 9 September 2026.
Beneficiary information
See the beneficiary information tied to your cover.
Beneficiaries
Claims
Submit an eligible claim, then follow the claim number, date, type, amount, and status.
Claims
Care information
Reach the insurance and healthcare service information you need, including the provider directory and Shukhee.
Services
Sign-in
A beneficiary signs in with the registered mobile number and password. The session stays on the device until the person signs in again or the session expires.
Partners open a partner view for the members they support. Beneficiaries open their own home screen. If the session is no longer valid, the app returns to the sign-in screen.
What a beneficiary can do
Dashboard
Policy information, remaining balances by claim type, recent claims, nearby providers, and notifications.
Must
Policy detail
Active package, coverage period, benefit categories, and remaining annual limits for OPD, IPD, accidental, and life cover. Balances are calculated on the server.
Must
Claims
Verify with an Insurance ID or QR code, choose a claim type, upload documents from the camera, gallery, or files, then submit.
Must
Care and telemedicine
Browse doctors, hospitals, pharmacies, and diagnostic centres, book a doctor, and open Shukhee from the Video Call tab.
Should
On the phone
The same tasks are available in Pragati Life IMP on Google Play.
Profile and policy
Personal details, the active package, coverage dates, and remaining limits for outpatient, inpatient, accidental, and life benefits.
Claim history
Claim number, submission date, claim type, amount, and the latest status, including a request for more documents.
Submit a claim
Confirm the Insurance ID, choose the claim type, and attach photos or files from the camera or gallery.
Find care
Search doctors, hospitals, pharmacies, and diagnostic centres, book a doctor, and start a Shukhee consultation.
App description from the Pragati Life IMP listing on Google Play.